MNOHS Tech Support

Announcements
Welcome to the MNOHS Tech Support Web Page
For questions about your online text or about broken links in courses, please contact the course instructor. For other questions, before submitting a support ticket, please check this announcement page, the Knowledge Base and FAQs for the information you need.

You will need to log in to submit a support ticket. Please be sure to fill in all of the fields and give as many details as possible. You may need to scroll down your screen to see all of the ticket fields. Explain what you did and what happened. If you can, attach a screen shot of any error message you may have gotten. This way, we can help you more quickly. Thank you!

Knowledge Base or FAQs begin at the bottom of this announcement. To start or view a support ticket, you'll need to scroll past the announcements as well.



Knowledge Base Categories
Add-ons, plug-ins and other required software tools [2]
PDFCreator [1]

Elluminate [1]


Infinite Campus [0]
Infinite Campus for parents and students [0] Infinite Campus for faculty [0]

KeyServer [1]


Microsoft Office [4]


MNOHS Email [11]


Online texts and other curriculum resources [0]


SharePoint for teachers and staff [1]


VoiceThread and Jing for teachers [2]


VoiceThread for Everyone [1]


VoiceThread for students [1]



Most Viewed Articles
Most Viewed FAQ's
» VoiceThread for MNOHS Faculty | Views 770
» Troubleshooting KeyServer | Views 632
» Editing a Document and saving changes | Views 63
» Installing Windows Media Player in Firefox | Views 6
» Changing Default Extensions | Views 567
» Word Processing at MNOHS | Views 513
» VoiceThread Basics | Views 480
» Changing View of Messages in Outlook.com | Views 46
» Unexpected Behavior When Sending Invitation to VoiceThread | Views 45
» Jing! | Views 441
» Do I need to pay for PDF Creator? | Views 118
» How do I clear my web browser cache? | Views 114
» How do I get and use Firefox? Why must it be Firefox 3.5 not 3.6? | Views 138
» How do I make a screen shot? | Views 586
» I am unable to open a file that ends in .docx or .xlsx or .pptx | Views 7
» Why are cookies not allowed when I login to Elluminate? | Views 17
» Why aren't my assignments going through in Blackboard? | Views 87
» Why can't I install Adobe Premiere Elements onto my computer? | Views 128
» Why can't I log into VoiceThread? | Views 122
» Why can't I open a Sketchpad file in my course? | Views 180


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As stated in the Minnesota Online High School Enrollment Policy, Minnesota Online High School does not limit admission to pupils on the basis of intellectual ability; measures of achievement or aptitude; or athletic ability and does not discriminate on the basis of race; color; creed; religion; national origin; sex; gender; marital status; disability; status with regard to public assistance; sexual orientation; age; intellectual ability; measures of achievement or aptitude; or athletic ability.

 

Minnesota Online High School is authorized by Pillsbury United Communities. For further information please contact Katie Black, School Liason, at blackk@puc-mn.org or follow this link for more information.

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