Minnesota Online High School (MNOHS)

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MNOHS Tech Support

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Welcome to the MNOHS Tech Support Web Page

Knowledge Base or FAQs begin at the bottom of this announcement. To start or view a support ticket, you'll need to scroll past the announcements as well.

For questions about your online text or about broken links in courses, please contact the course instructor. For other questions, before submitting a support ticket, please check this announcement page, the Knowledge Base and FAQs for the information you need.

You will need to log in to submit a support ticket. Please be sure to fill in all of the fields and give as many details as possible. You may need to scroll down your screen to see all of the ticket fields. Explain what you did and what happened. If you can, attach a screen shot of any error message you may have gotten. This way, we can help you more quickly. Thank you!

Knowledge Base Categories

Add-ons, plug-ins and other required software tools [2] PDFCreator [1]	Blackboard [1]	Computer Usage [1]
Elluminate or Blackboard Collaborate [2]	Infinite Campus [0] Infinite Campus for parents and students [0] Infinite Campus for faculty [0]	KeyServer [1]
Lync Online [4]	Microsoft Office [6]	MNOHS Email [10]
Online texts and other curriculum resources [0]	SharePoint for teachers and staff [2]	Textbooks [2]
VoiceThread and Jing for teachers [2]	VoiceThread for Everyone [1]	VoiceThread for students [1]

Most Viewed Articles

Most Viewed FAQ's

» Troubleshooting KeyServer | Views 992

» VoiceThread for MNOHS Faculty | Views 899

» Firefox Errors and Add-On Issues | Views 78

» Word Processing at MNOHS | Views 718

» VoiceThread Basics | Views 658

» Using the VTBE - Part 1 | Views 59

» Jing! | Views 523

» Presence | Views 5

» Elluminate and Blackboard Collaborate on OS 10.7 Lion | Views 40

» Internet Explorer 10 & SharePoint | Views 4

» Do I need to pay for PDF Creator? | Views 306

» How do I add MNOHS to my Facebook status updates? | Views 39

» How Do I Add or Change My VoiceThread Avatar? | Views 93

» How do I change the time zone in Outlook Live? | Views 24

» How do I check to see if my browser settings are correct? | Views 86

» How do I clear my Java cache | Views 221

» How do I clear my Java cache on a Mac? | Views 141

» How do I clear my web browser cache? | Views 519

» How do I disable extensions or add-ons in Firefox? | Views 18

» How do I enable Javascript in my browser? | Views 54


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For general information about the program, including questions about courses, how online classes work, graduation requirements, your options for credit makeup or part time enrollment, contact us by email at info@mnohs.org or by phone at 1-800-764-8166 ext 111.

As stated in the Minnesota Online High School Enrollment Policy, Minnesota Online High School does not limit admission to pupils on the basis of intellectual ability; measures of achievement or aptitude; or athletic ability and does not discriminate on the basis of race; color; creed; religion; national origin; sex; gender; marital status; disability; status with regard to public assistance; sexual orientation; age; intellectual ability; measures of achievement or aptitude; or athletic ability.

Minnesota Online High School is authorized by Pillsbury United Communities. For further information please contact Larry McKenzie, School Liason, at McKenzieL@puc-mn.org or follow this link for more information.

Minnesota Online High School is located at 2314 University Ave W Suite 10, Saint Paul, MN, 55114

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