Minnesota Online High School (MNOHS)

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Welcome to the MNOHS Tech Support Web Page

For questions about your online text or about broken links in courses, please contact the course instructor. For other questions, before submitting a support ticket, please check this announcement page, the Knowledge Base and FAQs for the information you need.

You will need to log in to submit a support ticket. Please be sure to fill in all of the fields and give as many details as possible. You may need to scroll down your screen to see all of the ticket fields. Explain what you did and what happened. If you can, attach a screen shot of any error message you may have gotten. This way, we can help you more quickly. Thank you!

Knowledge Base or FAQs begin at the bottom of this announcement. To start or view a support ticket, you'll need to scroll past the announcements as well.

Knowledge Base Categories

Add-ons, plug-ins and other required software tools [2] PDFCreator [1]	Blackboard [1]	Computer Usage [1]
Elluminate or Blackboard Collaborate [2]	Infinite Campus [0] Infinite Campus for parents and students [0] Infinite Campus for faculty [0]	KeyServer [1]
Microsoft Office [6]	MNOHS Email [11]	Online texts and other curriculum resources [0]
SharePoint for teachers and staff [1]	Textbooks [3]	VoiceThread and Jing for teachers [2]
VoiceThread for Everyone [1]	VoiceThread for students [1]

Most Viewed Articles

Most Viewed FAQ's

» Alternate Link to Access MNOHS Email | Views 97

» Editing a Document and saving changes | Views 93

» VoiceThread Loads Slow, Uploads information Slow or Freezes My Browser | Views 88

» VoiceThread for MNOHS Faculty | Views 838

» Troubleshooting KeyServer | Views 794

» Elluminate Permissions Controls for Moderators | Views 78

» Where to Get OpenOffice | Views 74

» Word Processing at MNOHS | Views 658

» Changing Default Extensions | Views 625

» How to Turn Off Junk Mail Filtering | Views 62

» Do I need to pay for PDF Creator? | Views 211

» How Do I Add or Change My VoiceThread Avatar? | Views 13

» How do I clear my Java cache on a Mac? | Views 21

» How do I clear my web browser cache? | Views 208

» How do I make a screen shot? | Views 2379

» How do I upload a picture into Blackboard? | Views 51

» I am unable to open a file that ends in .docx or .xlsx or .pptx | Views 50

» What browser do I need? | Views 63

» Why are cookies not allowed when I login to Elluminate? | Views 1

» Why can I read PDFs that are emailed to me but not the ones in Blackboard? | Views 88


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As stated in the Minnesota Online High School Enrollment Policy, Minnesota Online High School does not limit admission to pupils on the basis of intellectual ability; measures of achievement or aptitude; or athletic ability and does not discriminate on the basis of race; color; creed; religion; national origin; sex; gender; marital status; disability; status with regard to public assistance; sexual orientation; age; intellectual ability; measures of achievement or aptitude; or athletic ability.

Minnesota Online High School is authorized by Pillsbury United Communities. For further information please contact Katie Kohn, School Liason, at KohnK@puc-mn.org or follow this link for more information.

Minnesota Online High School is located at 2314 University Ave W Suite 10, Saint Paul, MN, 55114

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